Política de envio

Shipping Policy

At KIVORA, we are committed to providing fast, reliable, and secure shipping.

Order Processing

All orders are processed within 1 business day after payment has been successfully confirmed.

Estimated Delivery Time

Once your order has been shipped, delivery typically takes 2–7 business days.

Delivery times may vary slightly depending on the destination, local carrier, customs procedures (where applicable), weather conditions, or public holidays.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email with a tracking number, allowing you to track your shipment every step of the way.

Customs & Import Duties

Orders shipped within the European Union are generally not subject to customs duties.

For deliveries outside the European Union, customs duties, taxes, or import fees may apply depending on the destination country's regulations. These charges are the responsibility of the customer.

Lost or Delayed Orders

If your order is significantly delayed or appears to be lost during transit, please contact our customer support team. We will work with the shipping carrier to resolve the issue as quickly as possible.

Contact

If you have any questions regarding shipping or your order, please contact our customer support team. We're always happy to help.